JOB OVERVIEW

This role of “Relationship Officer” is responsible for promoting sale and marketing banking products and services to target customers. It is also build good relationships with customers.

JOB DUTIES & RESPONSIBILITIES

• • Strong focus on business development, relationship building and networking;
  • Market products and solutions to increase lending, deposit and cross-sell opportunity;
  • Promote banking products and services to existing and prospective customers
  • Assists customers for loan application and screens loan applications;
  • Ensure quality of loan portfolio through sound credit assessment and monitoring;
  • Collecting, investigating, and analyzing for loan appraisal;
  • Conducts client sit visit of home, business places, and collateral;
  • Study credit status and competition in its operating areas;
  • Deal and coordinate customer complaints or claims as well as loans problem;
  • Processing registration of title deed at local authorities and land office;
  • Loan monitor and follows up of the timely repayment;
  • Build good relationships with customers and local authorities;
  • Ensure full compliance with all in-place bank policies & procedures;
  • Achievement of his/her performance targets;
  • Identify and understand customers’ needs and recommend appropriate financial products/services;
  • Ensure that the highest quality of service is offered in the VIP premises at all times;
  • Execute other related duties as assigned by line supervisors or requested.

PERSON SPECIFICATION

Knowledge & Experiences

• At least Bachelor’s degree in business administration, economic, or finance and banking is desirable;
• At least 1 year working experience in financial institutions, accounting, or related fields;
• Fresh graduates are also encouraged to apply;
• Understand about vision, mission, core values, regulations, and other principles of SME Bank of Cambodia;

Skills & Abilities

• Ability to communicate and to maintain good relation with the client
• Be able to travel based on location set
• Ability to communicate and self-motivated person
• Ability to work effectively in a team environment and work in the field
• Good computer literate (MS Word, Excel)
• Willing to work under pressure and over time
• Analysis and reporting skills.

Others

• Be a Cambodia citizen;
• Be high integrity, accountability, hardworking, and commitment;
• Be respectful;
• Demonstrate sound professional ethic.