Job Description
- Assisting customers with processing transactions, such as deposits, withdrawals, money exchange or payments, resolving complaints or account discrepancies, and answering questions
- Money counterfeit notice.
- Maintaining and balancing cash drawers and reconciling discrepancies
- Inform customers about bank products and services
- Packaging cash to be stored in drawers or the bank vault
- Keeping a clean, organized work area and a professional appearance
- Track, record, report, and store information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
- Be Confidential with the customer’s balance or other transactions
- Using software to track bank information and generate reports
- Provide a comfortable way for customers with the bank services
- Following all bank financial and security regulations and procedures
Job Requirements
Knowledge & Experiences
- Hold Bachelor degree of Finance and Banking, Accounting, or Business Administration;
- Fresh graduate or 1-years experience in cash handling of the banks or MFIs is an advantage;
- Understand about vision, mission, core values, regulations, and other principles of SME Bank of Cambodia;
Skills & Abilities
- Be a good team player with a sense of responsibility and adaptability;
- Good computer literate (MS Word, Excel, Power Point, Email and Internet);
- High proficiency in English knowledge;
- Ability prioritize, multi-task and work well under pressure to meet deadlines;
- Skills in managing, communicating, reporting, solving problems, and interpersonal skills.
- High committed, confident and talented to work.
- Ability to understand the banking operations policies and procedures and translate them to actions.
Other Benefit
- 13th month salary
- Incentive
- Annual bonus
- Seniority Pay
- Training
- Health and life insurance